COMPLAINT SYSTEM (Android App)

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INTRODUCTION:

The following table provides an outline of the sort of areas and details that an operator should consider including in a BHARATKAVACH Operations Manual to provide all the information and instructions necessary to enable the operating staff to perform their duties safely and effectively. The template is not exhaustive and may be adjusted as necessary to suit the particular arrangements of an individual operator.

DASHBOARD:

Dashboard contains two menus

  • Deceased Info
  • Donation History

DONATION HISTORY:

System shows transaction history initiated by user like payment success, failed or cancelled. System will display name of deceased person, transaction status, contribution amount, date. This donation history is basis on each employee user cannot see other payment details on this page.

DONATION HISTORY DETAILED:

TSystem shows transaction history in detailed when clicked on each list item. It will show Failed , Success or Cancelled transaction in detail.